Snapdeal was started in February 2010 by Kunal Bahl, a Wharton graduate and Rohit Bansal, an alumnus of IIT Delhi. Both fused their minds and knowledge to bring this amazing shopping website as we know it today. It is the only major online store in India which supports more than two major languages. In a country where accepting diversity is key to success, it has molded its offerings right from core to augmentation to be flexible enough. It originally started as a deal coupon selling website, featuring parks, restaurants, hotels, events and shows. A fast yet sturdy expansion enabled them to venture through product selling and thereafter it has left everyone behind in online shopping industry and is on its way to reaching the No. 1 position. Its numeric vendor rating is a unique functionality that enables customers to buy the same product from a vendor of his/her choice by reading the reviews of each seller.
Snapdeal keeps on launching offers and discounts as per the festive days of India and their exclusive tie-ups with manufacturers or sellers. You can find favorite deals for your wish-list products on our page here. We have multiple deals listed in here and the discounts going on. A few of the deals are on individual products as well that will surely interest you for a purchase. Now some of the sales that the shopping portal has carried in past are as follows:
- Republic Savings Day
- Holi Hai Sale
- Summer Electronics Sale
- Bumper Diwali sale
- Women's Week
- Freedom week
- India Mobile day
- Electronics Monday
and so on.
People eagerly wait for Festivals and special occasions as these are days when most of the Brands launch the discounts and offers.
Categories Offered :
Snapdeal serves many categories and the major category heads are listed below. These are only the category heads and the extensive list of products is seen once you click on the category tag listed.
- Mobiles & Tablets
- Computers, Office & Gaming
- Women's Fashion
- Men's Fashion
- Kids' Toys & Fashion
- Home & Kitchen
- Daily Needs
- Sports, Fitness & Outdoor
- Books, Music & Gift Cards
- Motors & Accessories
- Real Estate & Financial Serv
“All Offers” is the category that has all the special promotions going on so that you have direct access to the deals going on instead of searching through the entire site. “Snapdeal Exclusives” is also listed in here and has products especially launched in collaboration with manufacturers as in Samsung Galaxy, Micromax Spark, Amkette EVO, Infocus TV, Blue Star AC, World renowned-Decathlon Sports Store Etc.
It has refurbished and unboxed mobiles as well, which a lot of people nowadays look for instead of going to a local seller. “Deals of the Day” is also listed under this tag so as to have a direct look on the offer specially launched just for the day going on.
Snapdeal has also listed the “Real Estate and Financial Services category”. This is altogether a Gigantic Industry and in fact one of the market driving forces in India. You can easily navigate to Real Estate Projects going on around the country with just a click without having to actually visit the site and have all the necessary information for your dream home or investment. Real Estate Representatives will contact you once you have expressed interest in their property by filling in the inquiry form on their website. You can also search for properties as per “Realty” brand names if you are looking for a property by a specific Construction company.
Snapdeal has collaborated with a number of banks for payments and provides EMI option as well via the same banks. Following is a list of banks officially listed on the website with EMI payment options via Credit cards of Axis Bank, Citibank, HDFC Bank, HSBC Bank, ICICI Bank,IndusInd Bank,Kotak Bank, Standard Chartered Bank, State Bank of India. The EMI payment term varies from 3 Months minimum to a maximum of 24 months for certain banks. You can have a detailed look about this by checking on the EMI option which is ideally just below the Price tag of the product.
Payments Method Accepted
Payment systems as in credit card/debit card, cash on delivery, Net banking, e-gift vouchers etc are all accepted. They also allow usage of promo codes/ coupons, discount codes at the time of on-site payment so as to give out a discount on your purchase. You can choose the method that suits you the best from any of these methods and makes a purchase as per your convenience.
Snapdeal offers a 7-day Easy Returns Policy in which it replaces or returns the product if it's not working as described by the manufacturer or has manufacturing defects or was damaged when unopened. If you face any of these issues their helpline 092126 92126 is just a ring away and they will help you ASAP to make you a satisfied and smiling customer. The helpline works 24x7, so you need not worry and can call on the time that you feel is suitable. You can also write them on [email protected] for your issues and concerns about your order, returns or replacement.
Product Delivery Times
Speaking of product delivery to home, Snapdeal covers a very large area of our country, approximately 6000 towns, with most of the pin codes in India covered. This is something which its competitors are lagging on. In fact in a recent article by International Business Times, they are way ahead of Amazon and Flipkart in delivery time rate of products. You can have a look at the article here. The article cites two independent case studies by PwC (PricewaterhouseCoopers) and RedSeer Consulting which shout out loud the delivery leader position of Snapdeal. Like their competitors Amazon and Flipkart, It too offers same day or next day or within two days delivery depending on the Pin-Code from where the product has been ordered.
So, on this final note, we can easily conclude that the story of Snapdeal.com right from a coupons and deals hosting website to a full fledged selling platform has been racy and successful. They have been putting in continuous efforts, be it in bringing the best offers and deals or covering the vast geography of India like no other E-Commerce store, or the customer service excellence . Delivery and logistics support is already top notch as earlier mentioned. All these factors make it a very strong contender in the market posing a fierce competition to achieve the top position.