Travel, Holiday, Hotels, Trip to Exotic Resorts, Fun, Adventure trips - if that's wandering in your head, then MakemyTrip.com is definitely the choice. It's a fun-filled travel and holiday booking portal. Founded by Deep Kalra, an alumnus of Indian Institute of Management Ahmedabad, this website was initially launched in the USA in early 2000. It was established with a motto to serve the travel needs of Indian citizens residing in the USA and traveling frequently to India.
They started functioning in India in the year 2005. People were quite excited and nervous too to have a holiday booked and managed virtually (on the Internet) with just a few clicks in a couple of minutes without having to go through all the hassles of reaching out a travel agency / agent. With a pleasant, extremely helpful and well-informed customer service, they nailed it. Their representatives inform customer of the different travel and hotel packages available for the destination chosen by the customer according to his/her budget with all the complimentary services fitting into a customer's spending limit.
All this, just a phone call away and on the email giving a customer sufficient time to think of the possible combinations and additions to their trip as per their choice made. All this has allowed this Travel booking website to race ahead and be a market leader. According to a study by PhocusWright 2013, MakeMytrip had a market share of 47%. As of now they offer Domestic and International Air tickets, Indian Hotels, Holiday Packages, Train Ticketing, Bus Bookings, Taxi and Cab booking services as well.
Well, all you people there can smile as MakeMyTrip does offer “Coupon” discounts. It allows usage of promotional codes on its website sent via email, advertisements, and affiliate partners. On this page of 7coupons.in, you will find all the latest, trending and verified promotional codes. These are collected from all official communications and verified before bringing it to you. Now let us look on the offer that MakeMy trip has carried on its website in past:
- SpiceJet's New Year Sale
- Summer Thailand
- Great Holiday Bonanza
- Great Indian Getaway
- Christmas Special Hotels- 55% Off and so on.
Since Airline and Travel Industry have become very aggressive in recent years to grab customers, we quite frequently see offers doled out along with coupons and promo codes for customers.
MakeMyTrip has tie-ups with most of the Indian banks like SBI, ICICI, Kotak, HDFC, ICICI, Citi etc. Hence, we see a lot of bank offers for credit/debit/net banking users of the bank. Many a time we also see “%” based discounts such as 5%, 20%, 15% etc for customers of Bank which have collaborated for the offer. One such offer was 25% Cash-back by SBI bank some time ago. This was just one of the offers that we have listed. We come across numerous such offers “Every now and then” as since the Travel Industry in India is been valued at ₹50,000/- crore, who wouldn't want a piece of this Cake?
Hence, we see such cool offers and promo codes which of course are available on 7coupons.in the moment they are released and hence, we Lead :)
Makemytrip.com serves all sorts of travel and holiday products. Right from Domestic to International Flights, Train to Bus Bookings, Holiday packages, Honeymoon packages, Travel packages to exotic destinations, International, and domestic Hotel bookings.
Payments Method Accepted:
Makemytrip.com accepts all Mastercard, Visa and American Express Cards, Net banking of almost all Banks in India for online booking. One can also reserve a booking by paying a minimum amount of ₹5,000/- and paying the remainder amount via “Easy Pay” service wherein you need to enter the Booking-ID and confirm the same using your registered contact number at the time of booking and the Email Id given at that time.
One can also make bookings and pay on Phone calling the customer care number. For the payment purpose, your call will be directed to a secure IVR payment system and only credit cards are accepted for IVR payments.
Bookings can also be done via Cash bookings at any of the phsical brick and mortar branches located all over India.
Cheques, drafts, and wire transfers are also accepted. More information can be sought on these type of payment methods by contacting customer care.
It is one of those few stores in India that accept International Credit cards as well.
Booking and Customer service Helpline:
You can make a make a booking either online on the Makemytrip website or also call their customer service numbers listed below. These numbers are functional 24x7 so that you can book as per your convenience.
|For Hotels and Holidays:||1800-102-2509 (Chargeable)|
|For Air Tickets:||1800-102-9987|
If you are the one who prefers the cool old school method of bookings at a Physical Office then you have their offices for service in more than 20 cities. You can have a look at the support offices and contact the store nearest to you.
For Existing Bookings
You can contact MakeMyTrip customer service / Helpline on the following numbers. For Flights / Hotels / Holidays:
|Toll Free||Fixed Line / Landline|
|1800-11-8747 From MTNL/BSNL phones||(0124) 462 8747|
|1800 102 8747 All other major operators||(0124) 289 8747|
These customer service numbers are functional 24x7. You can also contact them by email if you prefer a written communication:
- Domestic Flights - [email protected]
- International Flights - [email protected]
- Hotels and Holidays - [email protected]
|Toll Free||Fixed Line|
|1800-103-8765 From all major operators||(0124) 462 8765|
- Email: [email protected]
For Railway Tickets:
- Email : [email protected]
- Fixed Line: (0124) 462 8765
- For PNR enquiry & current status: SMS to 139 : "PNR <10 digit PNR number>"
All confirmations about booking, cancellations, refund and any other information is sent via email / SMS to the customer. We would suggest you to have a registered email address and an online account on their website so that you can easily self-manage your bookings.
Well, cancellation and refunds policy is quite different in the field of Travel and Tourism Industry as compared to any other Industry.
Airline tickets can be cancelled anytime before 3 hours of flight departure. After that, its not possible to cancel an airline ticket and you need to speak to customer care in that case. Also, while booking an Airline ticket the cancellation charges as well as the refund that you will get back is mentioned along. Sometimes Airlines charge a bomb for cancellation and you may get a very less amount back as a refund. Same goes for date change or flight rescheduling, the charges for these can be very high, sometimes 70% or more of the ticket value or more which is a heavy loss. Hence, we would request you to make an Airline booking very carefully, Plan the dates accordingly and then book the tickets.
Also do note that none of the Indian Airline Carrier allow a “Name Correction” or “Name Change”. You will have to cancel the ticket and book a fresh new one which again can burn a hole in your pocket. Hence please book an Airline Ticket with correct details and date and extreme caution.
Holiday Packages cancellation charges are mentioned as below,
|From booking date till 15 days prior to departure||30% of Package Cost|
|7 Days prior to departure||50% of Package Cost|
|3 to 7 Days prior to departure||75% of Package Cost|
|Less than 24 hrs to 3 Days prior to departure||100% of Package Cost|
The same can be checked on this Makemytrip.com Holiday Package cancellation page.
Hotel Cancellation Charges are specific to the hotel that you are booking and differ from hotel to hotel without any particular format as every hotel has their own regulations and standards.
The cancellation charges of a hotel are mentioned on the “Review Itinerary Page” of the hotel that you are booking for.
Train Tickets Cancellation Charges are as mentioned on MakeMyTrip's railway reservation cancellation page.
The above-mentioned details give you a brief information on what are the cancellation charges and refunds in case of cancellation/refund of a booking.
Now since we are almost done with quite a handful of details about the store, its offers, Customer service behaviour, Transparency over cancellation and refunds policy, Collaborations with Airline Carrier, Hotel Brands, Bus Operators etc we can easily conclude that “TRAVEL” shopping on MakeMyTrip is very easy, transparent and indeed “COST” saver for a regular consumer. We definitely recommend you to once have a look on Makemytrip if you think of a Travel product.